ABOUT US

Serving Westchester the Tri-State and more than 550 cities worldwide

Proudly Servicing Westchester, the Tri-State, and more than 550 Cities Worldwide.

At LSW, we believe that chauffeured transportation means more than just a ride.  Whether for corporate, leisure or group travel, we provide full-service, customized ground transportation solutions with a personal touch and at a level unmatched by the competition. And we do it all for one reason – to provide our customers with the ultimate in service, professionalism, reliability, and safety. In our more than 30 years, LSW has expanded into a broad spectrum of world-class transportation services both locally and internationally through a network of more than 450 affiliate providers in more than 550 cities around the globe.

We're committed to the exceptional level of customer care you deserve and promise to meet and exceed your transportation expectations with our clean vehicles, professional drivers, and on-time service, combined with a genuine personable style and human connection not often found in today's business world. We've built an exemplary team of transportation professionals who are eager to serve you.

our history and tradition

LSW car with planes in the background

Committed to maintaining an impeccable reputation based on solid values and exceptional service.

LSW Chauffeured Transportation, formerly Limousine Service of Westchester, was founded in 1978 by Douglas Thornton, Sr., and his wife Chris, who recognized a distinct need within the area business community for a luxury chauffeured transportation service. As one of the first minority-owned and -operated Car services in white plains, LSW has always been committed to maintaining an impeccable reputation, solid values, and exceptional service.

Melissa Thornton, daughter of Chris and Douglas, joined the LSW team in April 2008 and has overseen its expansion into a worldwide transportation provider while upholding the company’s high standards of excellence in Westchester and the tri-state area.

LSW Mission Statement

To grow our business; earning the trust and confidence of our clients by delivering a personalized ground transportation experience - one person, one ride and one city at a time.

LSW’s Culture:

People

We value our people and promote diversity in our workplace and in our thinking.

Deliver the WOW factor through service

We are not an average company, our service is not average, and we don't want our people to be average. We expect every employee to deliver WOW.

Personalized service

It’s the little things that make a big difference, and we provide them.

Be Passionate

We value passion, determination, perseverance, and the sense of urgency.

Act like owners

Be accountable for our actions and inactions. 

Our environment

Promote an environment that is friendly, warm, and exciting. We encourage diversity in ideas, opinions, and points of view.

Productivity

Be a highly effective, lean and fast-moving organization.

Fun

Keep work-life balance in the forefront.  Have fun and celebrate the small successes on our journey to achieve big.

A personal Welcome

Melissa Thornton

In celebration of our more than 35 years of service, I am proud to extend a welcome to you from LSW Chauffeured Transportation , where we continually uphold our well-established reputation as a leader within the luxury chauffeured transportation industry. As the daughter of company founders Douglas and Chris Thornton, I feel extraordinarily privileged to carry on and strengthen my parents’ commitment to provide exceptional service, professionalism and reliability to every client in a manner which truly sets us apart from our competition.

As our company continues to grow in today's rapidly changing global economy, we are excited about moving forward into a new era of opportunity and service while remaining committed to our mission, goals, and values.

When you choose LSW Chauffeured Transportation , your limousine will be on-time, immaculately clean, and well-maintained with a courteous and professional driver behind the wheel. This is our pledge to you and we will honor it.

Thank you for visiting our website, and please let us know what we can do for you.

Sincerely,
Melissa M. Thornton
Chief Executive Officer, LSW Chauffeured Transportation

LSW Management

Meet our Team